FAQs

Bathroom Renovation Brisbane Video FAQs

Check our Video FAQ’s Here!

1. What areas does ‘Choice Bathrooms’ service?

We currently service the Greater Brisbane area up to 25km from the GPO. Of course, we often get referrals through past customers for properties outside this area and will do everything we can to meet those requests. Simply call us and we will help you where we can.

2. Do you have a showroom we can visit to see if we like your quality and styles?

We currently have a fully themed design centre and showroom at 2/440 Samford Rd, Gaythorne. You are welcome to visit Monday to Friday 8.30am – 5.00pm or Weekends 9.00am – 3.00pm to see for yourself the standard and quality of our work as well as a collection of our popular fixtures, fittings and tiles.

If you’d like to arrange a time outside normal hours, give us a call and we will arrange a time that suits you.

3. Are your design consultations and quotes free?

Yes, unlike a number of our competitors we don’t charge a fee for design consultations and quotes.

You deserve to have the freedom to choose who you will trust to renovate your bathroom before you start handing over your money.
We believe once you discover the value, benefits and guarantees we can offer you… that our competitors can’t, there’s a good chance we’ll be doing business together anyway. No pre-commitment required!

4. How can I know you will even turn up if I request a quote from you?

Don’t you just hate it when you make appointments with tradesmen or builders and they don’t turn up on time… if at all? I know I do.

That’s why when you make an appointment for a ‘Choice Bathrooms’ Solutions Manager to visit your property, we GUARANTEE you won’t be left waiting or wondering.

Here’s our Guarantees that give you confidence and certainty;

$50 On Time Consultation Guarantee – we Guarantee you will never be left waiting for us if we have made an appointment with you. If your bathroom consultant is even 1 minute late to any scheduled appointments with you, he will hand you $50 on the spot, no questions asked.

$100 No Excuses For Being Late Appointment Guarantee – in addition to the above guarantee, if we make an appointment with you and arrive more than 15 minutes late without giving you a minimum of 2 hours advance notice, we will cheerfully hand you a crisp, green $100 note. For every 15 minutes beyond you will be entitled to $100 credit against any order placed within 14 days of quote. Your time is valuable and nobody likes to be kept waiting.

5. How much will my bathroom renovation cost?

For many, renovating a bathroom is not something they have performed before. They really don’t know how much it will cost. They don’t know what’s involved.

There’s no shelf price to base your renovation on. It really does depend on a number of factors including size, individual tastes, quality of fixtures and fittings, and tiling requirements.

This is what we often find with first time renovators. For a standard size bathroom with a shower, bath, vanity configuration generally the hard renovation costs are between $12,000 and $16,000. Fixtures, fittings and floor and wall tiles generally amount to between $4,000 and $7,000. Of course, no two bathrooms are the same however.

How much a bathroom renovation costs is usually forgotten when the increase in the overall value of your property is factored in. Done properly a bathroom renovation is almost guaranteed to pay for itself and become a very sound investment toward your property’s’ value.

The only way for you to know how much your bathroom renovation will cost, is to call ‘Choice Bathrooms’ and book in your Bathroom Renovation Assessment. From there, we can give you a 100% Fixed Price, No Hidden Extras Guaranteed price to create your dream, eye-catching new bathroom.

6. Can I do some of the work myself to save money?

Because ‘Choice Bathrooms’ is a specialized bathroom renovation company that gives numerous guarantees on our workmanship provided by only licensed and experienced tradesmen, any structural or licensed trade work cannot be done by yourself.

However, if you’re keen to save money, we’re quite happy for you to remove and demolish your existing bathroom back to its bare shell. Get some mates over and make a weekend of it.

Also, if you’re handy with a brush we don’t mind if you want to assume painting duties. You’ll save some money and add your own personal touch to the renovation.

7. I’ve heard many older bathrooms have asbestos in them. Does that cause any problems I should be aware of?

Workplace Health And Safety QLD state that materials containing asbestos can be found in buildings built prior to 1990.

If your bathroom was built before 1990, ‘Choice Bathrooms’ will take this into account when preparing your 100% Guaranteed Fixed Price proposal, and before any renovation works commence ‘Choice Bathrooms’ will take a sample of wall and ceiling linings to be tested by an accredited scientific laboratory for the presence of asbestos.

If asbestos is detected, ‘Choice Bathrooms’ accredited asbestos removal contractor will safely and securely dispose of any materials as required by law including removal permits and clearance certificates.

This will not impact on your renovation in any way. You and your family will be safely protected, and there will be no additional cost to you for its removal.

8. How do I know you haven’t quoted me a base price and will hit me up for extras later?

Unfortunately, this practice is rife in the building industry. Particularly so in the renovation industry. Many companies or contractors will deliberately price low to win a job, then use cleverly worded clauses in their contracts to justify substantial costs for variations and extras.

With ‘Choice Bathrooms’ you can be GUARANTEED this will not happen to you. Here’s how our guarantee works for you and protects you from hidden extras;

100% Unconditional, No Hidden Extras, Fixed Price Guarantee – even if we find termite or timber rot damage in your bathroom, you don’t pay any more. What we quote is all you pay…GUARANTEED!!!

Of course, if you make any changes to what is quoted or add any extras beyond what is included in your quote what you pay may change.

9. How soon can you start and how long will the renovation take?

Being a large, flexible and efficient company, ‘Choice Bathrooms’ can usually schedule your renovation to commence within two weeks of your acceptance and payment of your deposit.

Of course, if you have a particular time that suits you, maybe you’ll be out of town, or on holidays with the family… we’re happy to work with you to make your experience hassle free and exciting.

Generally a bathroom renovation can be completed in between 2-3 weeks. This schedule will be advised to you before we start, and you will be provided a GUARANTEED completion date at that time. Here’s how our completion guarantee works for you;

$50 Per Day On Time Completion Guarantee – if for any reason through any fault of our own, your bathroom renovation schedule as agreed upon is not adhered to resulting in delays to our committed completion date, we will pay you $50 for every day your completion is delayed.

10. How is the renovation managed? Do I have to take time off work and stay at home?

From start to finish of your bathroom renovation you will have a single, dedicated Project Manager to oversee all aspects including scheduling, delivery, quality control and site maintenance.

Your Project Manager will update you regularly of progress and if any changes to your schedule are required.

Your property will be secured, protected and kept safe and clean at all times. Keys will be secured in our PIN coded lock box that will be safely located away from obvious places.

If you have any concerns or questions during renovation, your Project Manager will only ever be a phone call away to assist.

11. What about the mess? I don’t want to be left to clean up once you leave?

At the end of each day, your property will be left tidy and safe for you and your family to enjoy your evening. All waste will be removed and placed in the skip bin, and drop sheets shaken out leaving minimal dust behind.

At the end of your renovation project your property will be thoroughly cleaned and left cleaner than you would expect it GUARANTEED! Here’s our 100% No Mess Guarantee;

100% No Mess Guarantee – your home is your castle and we respect that. When we complete your renovation, your home will be left cleaner than you would even expect. No messy reminders of our time in your castle…Guaranteed!!!

12. I have more than one bathroom. Can they all be renovated at the same time?

Yes, being a large, flexible and efficient company ‘Choice Bathrooms’ can renovate multiple bathrooms within your house at the same time.

In fact, usually it doesn’t take much more time to renovate 2 or 3 bathrooms in the same house as it does for one bathroom.

If you have more than one bathroom and would like to benefit from time and cost savings, you can rest assured ‘Choice Bathrooms’ will effortlessly accommodate your needs.

13. Do you only renovate bathrooms?

Even though ‘Choice Bathrooms’ specialize in bathrooms, we have the people, the skills and the experience to perform other types of renovations.

We are often asked to renovate kitchens once customers see the quality of our bathroom renovations.

We’ve renovated bathrooms, kitchens, laundries, powder rooms, bedrooms, wardrobes… no job is too large for our team.

14. How do I pay for my bathroom renovation?

As is standard with any building project, your total investment will be broken up into progress payments.

Your deposit, on acceptance of our 100% Fixed Price Quote is 10%

Progress payment #1, due after demolition stage is 20%

Progress payment #2, due after waterproofing stage is 40%

Progress payment #3, due after completion of tiling stage is 25%

Your final payment, due on completion is 5%

We accept cash, cheques, most credit cards and direct deposit for payments.

15. What happens if I’m not happy with the renovation work? How do I know you’ll even come back if there’s a problem?

If in the unlikely event you are not absolutely thrilled with your new bathroom on completion, you are securely protected by our 100% Complete Satisfaction Guarantee… here’s how it works;

100% Complete Satisfaction Guarantee – if you are not totally satisfied with any aspect of our work or your friends and family are not green with envy we will work for FREE until rectified and you are unconditionally satisfied. Even then if we do not meet your expectations, we will refund your investment with us entirely and remove your renovation so you can pay one of our competitors to rebuild the bathroom to your complete satisfaction.

‘Choice Bathrooms’ are proud of our reputation for professionalism and service. If you’re not happy at any time… we’ll fix it GUARANTEED!

16. Aren’t all bathroom renovation companies the same?

No. Sorry to be blunt but there’s no getting away from this. The old saying of “you get what you pay for” extends far into the renovation industry. I’m sorry to say, there are cowboys out there that have given us all at times a bad name.

Bathroom renovations companies have a habit of ‘here today, gone tomorrow’ syndrome. Many builders take it on, discover the complexities and frustrations, then pack up and disappear. Often leaving unhappy customers behind.

‘Choice Bathrooms’ is a specialized bathroom renovation company and recognized industry leader here for the long haul.
We’ve invested substantially in developing systems, schedules and quality mechanisms to ensure every customer is absolutely thrilled with their ‘Choice Bathrooms’ experience.

You’ll find no other company prepared to offer the same level of professionalism, service and industry first Guarantees… that gives you, the customer… confidence, certainty and much deserved peace of mind when planning your dream, modern, eye-catching bathroom renovation.


Have any questions not asked here? Contact Us to have them answered.